Frequently Asked Questions


Got a question? We've got answers. If you have some other questions please use the contact page.

What type of phone do you configure?

We use the Google Pixel 4a, 4a 5G, and 5 due to their compatibility with GrapheneOS. They are great phones that have been used due to their security chip and overall performance.

Absolutely! We take special care to make sure that all aspects of the phone are secure and safe before sending it out to you. We only use brand new phones to ensure that our clients receive a quality product.

We use GrapheneOS, regarded as the most secure phone operating system at this time. Edward Snowden has also acknowledged its security features. You can learn more about GrapheneOS via: https://grapheneos.org/features

If I were configuring a smartphone today, I'd use @DanielMicay's @GrapheneOS as the base operating system...

Edward Snowden (@Snowden) September 21, 2019

GrapheneOS has absolutely no google applications or services pre-installed. Due to this not all applications will work with this phone, though most of the security and privacy based applications such as Signal, Telegram, Protonmail, and many more do work. In some cases where a client requires a phone that can function with a larger number of applications we can use CalyxOS.

GrapheneOS has absolutely no google applications or services pre-installed. Due to this not all applications will work with this phone, though most of the security and privacy based applications such as Signal, Telegram, Protonmail, and many more do work. In some cases where a client requires a phone that can function with all their favourite apps we can use CalyxOS.

Absolutely, and in most cases it will be extended due to not having all the bloatware that are put on a phone by Google, Samsung, Apple, and other providers.
The phone will have Tor Browser, Orbit VPN, Mullvad VPN, Brave Browser, Signal, Telegram, Protonmail, Element, Status, Newpipe, OsmAND+, Briar, Notally, and many more privacy and security apps pre-installed. For a full list please visit our apps page.
Unfortunately most phones, whether Android (Samsung, LG, etc) or Apple are shipped with copious amounts of trackers and third-party software. The good news is that we have the tools and custom OS's for people that are seeking an ecosystem which prioritizes privacy and security above all.

Absolutely! Privacy is a human right, over 130 countries have constitutional statements regarding the protection of privacy, in every region of the world. We all have the natural right to communicate and share opinions, thoughts, and information. Privacy allows for norms, ethics, and laws to be freely discussed, tested, challenged, and evaluated. Democracy, therefore, cannot flourish and develop, nor indeed exist, without privacy.

Being able to make decisions privately without being scrutinized – and controlling how and to what extent that private information is communicated to others – is at the very core of personhood and individuality. A lack of privacy can lead to self-censorship and therefore a loss in a piece of who you are.

The phone will have Tor Browser, Orbit VPN, Mullvad VPN, Brave Browser, Signal, Telegram, Protonmail, Element, Status, Newpipe, OsmAND+, Briar, Notally, and many more privacy and security apps pre-installed. For a full list please visit our apps page.
The GrapheneOS Auditor app uses hardware security features on supported devices to validate the integrity of the operating system from another Android device. It will verify that the device is running the stock operating system with the bootloader locked and that no tampering with the operating system has occurred.